Terms of Service

1. Agreement to Terms

By accessing or using Vision Tech Solutions LLC ("Service"), you ("Customer") agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Service Description

Vision Tech Solutions LLC provides a software-as-a-service platform. Services include but are not limited to:

• Access to the platform and its features as described in your selected plan
• Data processing, analysis, and reporting capabilities
• Integrations with third-party services as advertised
• Customer support as outlined in your plan

3. Subscription and Billing

The Service is offered on a subscription basis. Subscriptions are billed in advance on a monthly or annual basis, depending on the plan selected. Customer agrees to pay all fees associated with the selected plan. Fees are non-refundable except as expressly stated in these Terms or required by law. Customer may cancel their subscription at any time. Access continues through the end of the current billing period. No prorated refunds are issued for partial periods. We may adjust pricing with 30 days' written notice.

4. Customer Responsibilities

Customer is responsible for maintaining the confidentiality of their account credentials and for all activities under their account. Customer must provide accurate account and billing information. Customer shall use the Service only for lawful purposes and in compliance with all applicable laws, regulations, and third-party agreements.

5. Acceptable Use

You agree NOT to:

• Use the Service to violate any applicable law or regulation
• Redistribute, resell, or sublicense the Service without written consent
• Reverse-engineer, decompile, or attempt to extract the source code of the Service
• Transmit malicious code or interfere with the Service's infrastructure
• Use the Service in a manner that could damage, disable, or impair its operation

6. Intellectual Property

Vision Tech Solutions LLC retains all rights, title, and interest in the Service, including all software, tools, and documentation. Customer retains all rights to data they upload to the Service. Vision Tech Solutions LLC processes Customer data solely to provide the Service. Any suggestions, feedback, or ideas provided by Customer may be used by Vision Tech Solutions LLC without obligation.

7. Data Handling

We collect and process Customer data solely to provide the Service. See our Privacy Policy for details. Customer data is treated as confidential. We do not access Customer data except as necessary to provide the Service, ensure security, or comply with law. We may use anonymized, aggregated data for service improvement and analytics, provided no individual Customer can be identified.

8. Warranties and Disclaimers

Vision Tech Solutions LLC warrants that the Service will be performed in a professional manner consistent with industry standards. Vision Tech Solutions LLC does NOT guarantee specific outcomes, results, or accuracy of generated outputs.

EXCEPT AS EXPRESSLY STATED ABOVE, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Limitation of Liability

IN NO EVENT SHALL VISION TECH SOLUTIONS LLC' TOTAL LIABILITY EXCEED THE AMOUNTS PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. VISION TECH SOLUTIONS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

10. Indemnification

Customer agrees to indemnify and hold harmless Vision Tech Solutions LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: Customer's unauthorized use of the Service, Customer's violation of these Terms or applicable law, or content/data Customer uploads to the Service.

11. Term and Termination

These Terms remain in effect for the duration of the Customer's subscription. Either party may terminate for material breach if the breach remains uncured 30 days after written notice. Upon termination, Customer's access to the Service ceases. Customer may export their data within 30 days of termination. After 30 days, data may be deleted.

12. Governing Law and Disputes

These Terms are governed by applicable law. Any disputes shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be resolved through binding arbitration.

13. Modifications

We may modify these Terms at any time by posting the revised version. Material changes will be communicated via email or in-app notification at least 30 days prior to taking effect.

14. Miscellaneous

These Terms, together with the Privacy Policy and any Order Forms, constitute the entire agreement between the parties. If any provision is held invalid, the remaining provisions continue in full effect.

Contact: legal@viztekpro.com